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Rooms & stays
What rooms do you have, and how much are they?
Four room types, priced per night in Ugandan shillings:
- Executive Double Room: 2 guests, double bed, second floor, panoramic city view. UGX 210,000.
- Executive Twin Room: 2 guests, two single beds, second floor. UGX 210,000.
- Standard Double Room: 2 guests, double bed, first floor, garden view. UGX 170,000.
- Executive Single Room: 1 guest, single bed, second floor, with a work desk. UGX 155,000.
Compare amenities on the rooms page or check availability.
Is breakfast included?
Yes. Room rates are bed and breakfast, in Ugandan shillings, inclusive of taxes.
Do all rooms have Wi-Fi and a private bathroom?
Yes. Every room has free Wi-Fi, a TV, an en-suite bathroom and daily housekeeping. Every room also has an office area, and executive rooms add premium bedding or a city view; the rooms page lists them room by room.
What time are check-in and check-out?
Our rooms page lists check-in from 2 pm and check-out by 11 am. If you are arriving early or leaving late, please ask reception on +256 393 109937 and we will help where we can.
Do you offer long-stay or group rates?
Long-stay and group rates are available on request. Contact reception with your dates and group size.
Can I bring a pet?
Please ask reception before you book, on +256 393 109937 or WhatsApp +256 773 514613 (opens in a new tab).
Booking & payment
How do I book a room?
Book online on the booking page: choose your dates and room, add your details and send. You get a booking reference straight away. You can also call reception on +256 393 109937 or message us on WhatsApp +256 773 514613 (opens in a new tab).
Do I pay online or when I arrive?
You can always choose to pay on arrival. When online payment is switched on, the booking page also offers pay now by card or mobile money through PesaPal, our payment provider. If online payment cannot start, your booking is still saved and you pay on arrival.
How do I know my booking went through?
When your booking is saved you see a confirmation page with your booking reference, and we email a booking-received note to the address you gave. Our team then confirms the booking. Keep your reference for any questions.
What if my connection drops while I am booking?
Just press the button again. Each booking carries a unique key, so sending the same booking twice never creates a duplicate. If you are unsure whether it went through, contact reception with your name and dates before booking again.
What is the cancellation policy?
Please contact reception for the current cancellation and deposit terms before you book, on +256 393 109937 or WhatsApp +256 773 514613 (opens in a new tab).
Which currency are prices in?
All prices on this website are in Ugandan shillings (UGX).
Dining & room service
When is the kitchen open?
Daily from 06:30 to 22:00, under Chef Kafali Paul. Ingredients come from local farmers in Wakiso and Mukono.
Can I order food to my room?
Yes. On the dining page, add dishes, choose Room service and enter your room number. You can also order to your table (dine in) or for pickup at reception (takeaway) during kitchen hours.
How do I pay for food orders?
Pay when your food is served or collected: cash, card or mobile money with our team. When online payment is switched on, you can also pay by card or mobile money through PesaPal when you order.
How do I track my food order?
Use Track an order on the dining page with your order reference (it starts with ORD-) and the phone number you ordered with. If you were signed in when you ordered, it also appears in your account.
Why do some dishes say "Ask for price"?
Chef's signatures such as Ngege-Tabbu, Namirembe Goat Muchomo and the Kampala Sunset Platter are priced on the day. Ask your host, call +256 393 109937 or message WhatsApp +256 773 514613 (opens in a new tab) for today's price.
Can the kitchen cater for allergies or special diets?
Tell us about allergies or special diets in your order notes, or speak to our host, and the kitchen will advise. The vegetarian, fish and meat labels on the menu are a guide taken from each dish's name and description.
Conferences & events
Which conference venues do you have?
- Namirembe Hall: up to 200 people. UGX 150,000 per hour or UGX 900,000 per day.
- Kampala Suite: up to 50 people. UGX 100,000 per hour or UGX 600,000 per day.
- Boardroom: up to 12 people. UGX 80,000 per hour or UGX 450,000 per day.
See layouts and equipment on the conferences page.
Can you cater for our meeting or event?
Yes. Catering is available in all three venues. Tell us your numbers and timings when you enquire.
What equipment is included?
All venues have high-speed Wi-Fi and air conditioning. Namirembe Hall adds a projector, PA system, stage and breakout rooms; the Kampala Suite a projector and flipchart; the Boardroom a 4K screen, video conferencing and a whiteboard.
How do I book a venue?
Send an enquiry from the conference booking form or the conferences page. The events team confirms your quote before any payment.
Getting here
Where are you?
Namirembe Road, Cathedral Hill, Kampala, at the top of the hill beside St. Paul's Cathedral Namirembe, about a minute's walk away.
How do I get here from Entebbe Airport?
About 45 minutes by road via the Entebbe Expressway. Keep left, join Namirembe Road and head up the hill towards Namirembe Cathedral.
Can you arrange an airport transfer?
Yes. Airport transfers can be pre-arranged with reception at least 24 hours before you arrive. Ask reception for the current price on +256 393 109937 or WhatsApp +256 773 514613 (opens in a new tab).
How far is the city centre?
About 10 minutes by taxi or boda-boda. Ask for "Namirembe Cathedral Hill".
Is there parking?
Yes. Secure, free parking is available inside the gated guest house compound.
When can I reach reception?
By phone on +256 393 109937, Monday to Saturday 06:00 to 22:00 and Sunday 08:00 to 20:00. You can also email info@namirembegh.com or message WhatsApp +256 773 514613 (opens in a new tab).
Accounts
Do I need an account to book or order?
No. You can book a room or order food without an account. An account saves your details for faster checkout and keeps your bookings and orders in one place.
Why is a booking missing from my account?
Your account shows bookings and orders made while you were signed in. Anything made while signed out is not linked automatically, to keep your information private. Contact reception with your booking reference and we will help.
I forgot my password. What should I do?
Password reset by email is not available yet. Call reception on +256 393 109937 or message WhatsApp +256 773 514613 (opens in a new tab) from the phone or email on your account, and we will help you back in.
Can I change my name, phone or email?
Change your name and phone number under Edit details in your account. Your email is your sign-in, so to change it please contact reception.
How do I delete my account?
Ask us any time by email at info@namirembegh.com or through reception. See the privacy policy for how we handle your data.
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